It is possible with the recent updates for operating systems that you encounter problem with wireless adapter or access point. It is also possible to encounter issues when using your computer to connect to your Wi-Fi Network. These problems are more common than you might think and you are in the right place as you will find solutions to those issues.
If you have problems with your wireless adapter, we have some troubleshooting steps you could follow to make sure to sort it out. You will soon be connected back to the internet if you follow these steps.
Things to do First if You Have a Problem with Wireless Adapter or Access Point
If you encounter a problem of going online on your Wi-Fi network, you need to check the Wi-Fi switch is on. You can do this by clicking on Settings-Network and Internet- Wi-Fi. If you discover it is not on, then switch it on and see the available networks. If the network is on and available, then click on it and connect.
There is a possibility that you will still be unable to connect to the network, and if this is the case, first make sure that the airplane mode is off. Try to move as close as you can to the access point. The modem could be restarted by unplugging the power cable and wait for at least a minute then plug it back in.
Usually, when the modem comes on, it will light up and blink. Wait until it stops blinking before you plug the router back. The other check you can make is checking other devices apart from your PC if they have connected to the wireless network.
Troubleshooting the Computer
There are cases where the computer itself has issues and we will recommend the steps for troubleshooting. There is a tool known as network troubleshooter and is the best tool for fixing connectivity issues. You will need to go to the Start button and click on Settings, then go to Network and Internet, then Status. Click on Network Settings then select Network Troubleshooter. The troubleshooter will show you the steps you need to follow after which you need to check if the problem has been resolved.
Try Rolling Back the Network Adapter Driver
If the problem occurred after you downloaded a new network adapter driver, try going back to the previous version. You can do this by typing Device Manager in the search box taskbar, then select the appropriate device manager. You will see the option for expanding network adapters after which you need to search for the one for your device. Select the Network Adapter Properties, where you select the driver tab the rollback driver. Once you are done, you need to restart the computer and this should fix the problem.
Additional Troubleshooting Steps
Firewalls can sometimes cause problem with wireless adapter. You can try turning off the firewall. It is also possible the antivirus or malware protection program is causing issues and you can turn them off temporarily. Reset the network as well and check if the device can now detect the wireless adapter.
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