Fix the Netflix Error Code: M7703-1003

One of the most common error notifications you might just receive while streaming on Netflix is the error code: M7703-1003. Many Netflix users have reported this error including developers documenting it on their servers. If you have experienced it as well, there are some elements of your browser that need updating. The security settings on the browser are causing you to be blocked as a result. 

Error Code: M7703-1003

If you use Google Chrome, the Netflix error could be a result of profiles being corrupted due to damaged modules. There is also a Widevine extension that can cause trouble while using Netflix. This component on Chrome allows users to run HTML5 video and audio protected by Digital Rights Management. We will discuss in this article how you will fix the Netflix Error Code M7703-1003 on Windows, Mac, and Ubuntu OS.

Methods to Resolve Netflix Error Code M7703-1003 on Windows Chrome

The first step is to log into your Windows as an administrator.

1. Update/Disable Widevine Content Decryption Module

Locate the extension Widevine Content Decryption Module and update it since it is the major issue behind the Netflix error message M7703-1003. For you to do this, go to Chrome’s address bar and type in “chrome://components” and press Enter.

There will be a list of Chrome extensions search for “Widevine Content Decryption Module” and check for updates to ensure it is up to date. You will then restart Chrome and launch Netflix.

2. Delete Chrome Configurations Causing Error

If you are still getting the error message after doing the above, you will need to reset Chrome’s configurations. The first thing you need to do is to back up the existing configurations. Check the browser history and cache on Chrome then clear the data. You will need to reboot Windows to save the changes. Launch Netflix after rebooting and if it still has the error, try the next fix.

3. Use Another Chrome Profile on Windows

If none of the fixes resolve the error, go to the Chrome taskbar and click on the profile icon. Turn off the sync option then add another person on the Manage other people icon. Once you create a new profile, log in as admin and launch Chrome. Try running Netflix to check if the error appears

Removing Netflix Error M7703-1003 on Ubuntu Chrome

First, create a backup of your Chrome profile then reset by writing the command “cd ~/ .config/ google-chrome/” and pressing “Enter” In the next line, type “mv Default Default-bkp” then close the browser and restart it. Launch Netflix and check if the error is fixed.

Removing Netflix Error M7703-1003 on Mac

First, erase the browsing data from Chrome by opening the Chrome menu button and locating the toolbar on the browser. Choose “Settings” and then “Advanced”. Click on “Clear browsing data” on the Privacy tab. Relaunch Netflix to check if the error code M7703-1003 has cleared.


These tips should resolve the Netflix error code M7703-1003 on your Windows, Mac, or Ubuntu OS. Leave a comment below to share if the above tips worked for you or not. Go to the home page here.

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